About

Ox & Cart is a UK-based online retailer focused on providing everyday household and lifestyle products with a simple, reliable shopping experience.

We operate as a trading name of Bag One Ltd, a registered UK company. All orders are picked, packed, and dispatched from our UK fulfilment location, ensuring clear delivery expectations and dependable service.

Our approach is straightforward. We aim to offer clearly described products, transparent pricing, and practical delivery options, without unnecessary claims or complications. Customers can expect accurate information, responsive support, and fair policies across every order.

Customer service is important to us. Our support team is available by email, phone, and live chat during business hours, and we aim to respond promptly to all enquiries.

Ox & Cart delivers exclusively within the United Kingdom and uses tracked delivery services to help ensure orders arrive safely and on time.

We believe that trust is built through consistency and clarity, and we are committed to maintaining those standards as we grow.

If you have any questions about Ox & Cart or how we operate, please feel free to get in touch.